Infrastructure Digitalisation
Infrastructure digitalisation refers to the use of digital practices, processes, technologies and the associated data to optimise the planning, design, construction, operation, and maintenance of built infrastructure assets. Through improved coordination and decision-making, it enables us to enhance efficiency and optimise the performance of infrastructure projects and built assets across their entire lifecycle.
Digitalisation is key to achieving government priorities such as increasing housing supply, decarbonising infrastructure delivery and boosting domestic manufacturing. It also enables the delivery of infrastructure in a faster, smarter and more innovative way.
The Infrastructure Digitalisation Program
The NSW Government is delivering its billion-dollar infrastructure program and managing a significant portfolio of infrastructure assets to meet the future needs of our growing community. To do this, the government is embracing infrastructure digitalisation and more efficient, innovative ways to deliver, operate and maintain our public infrastructure assets.
The Infrastructure Digitalisation Program (IDP) aims to expedite the adoption of digital practices, systems and technologies, across the built infrastructure lifecycle to deliver improvements in productivity, sustainability, social outcomes, and service levels.
The benefits of infrastructure digitalisation and robust data management include:
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productivity gains such as:
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capital project cost and time savings
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planning, delivery and operational efficiencies
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improved decision making, collaboration and stakeholder engagement
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improved risk management and safety
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better maintenance practices, leading to more reliable and resilient infrastructure and better performance.
Explore case studies of digitalisation in practice and their associated benefits.
The Infrastructure Digitalisation Program will drive digital transformation in the infrastructure sector by establishing a comprehensive framework for NSW Government. The Program encompasses policies, guidelines and capability uplift initiatives that will support agency on their transformation journey.
NSW Infrastructure Digitalisation and Data Policy
The NSW Infrastructure Digitalisation and Data Policy (the Policy) will expedite adoption of digital practices and technologies across NSW Government infrastructure projects and assets.
To ensure consistent standards across agencies, the Policy requires agencies to commit to, prioritise, manage, and invest in digitally enabled practices and technologies. It also sets out the actions and minimum requirements that agencies must follow, to drive productivity and capture the value of data across the sector.
The Policy is framed around 4 principles:

Principle 1
Commit to digitalisation to improve infrastructure delivery and asset management outcomes.

Principle 2
Prioritise the adoption, application, and enablement of digital practices, processes, and technologies.

Principle 3
Manage technology and data as an asset throughout the infrastructure lifecycle.

Principle 4
Invest in capability to advance infrastructure digitalisation.
Agencies have an 18-month transition period, from Policy release to the effective date, to meet these requirements, with all actions under Principle 1 to be completed as a minimum.
The Policy was developed based on extensive consultations with NSW Government agencies, including input and review from a cross-agency Working Group and Steering Committee. The broader Infrastructure Digitalisation Program has been informed by ongoing engagement with industry and academia.
NSW Infrastructure Digitalisation and Data Policy Guide
To support agency compliance and maturity, Infrastructure NSW has developed the NSW Infrastructure Digitalisation and Data Policy Guide: Overview and Foundational Concepts.
The Guidelines explain key Policy concepts, recommend approaches, highlight best practices, and offer insights to help agencies align their infrastructure digital and data processes with Policy expectations.

NSW Infrastructure Digitalisation and Data Policy & Guide
Applying a consistent approach to infrastructure digitalisation that aligns with international best practice.
Next steps
Infrastructure NSW will develop a suite of supporting materials to help agencies meet Policy requirements ahead of its effective date, 18 months from release.
If you have any enquiries regarding the Infrastructure Digitalisation Program, please contact infrastructure.digitalisation@infrastructure.nsw.gov.au for government enquires and industry@infrastructure.nsw.gov.au for industry enquires.